What goes into a guide, where the numbers come from, and what we will not claim.
The short version
Every guide starts from a question someone actually asks: which tool for this job, or which of these two. We gather the vendor’s own documentation and pricing pages, independent test results where they exist, and the terms that only show up in the fine print. Then we write the answer we would give a friend.
Where the numbers come from
Pricing comes from the vendor’s public pricing page on the date shown at the top of the guide. Benchmark and lab figures come from the organisation that ran the test, cited at the bottom of the page. When a vendor is the only source for a claim about its own product, we say so in the sentence rather than presenting it as independent fact.
What we will not do
- Invent a score. There is no ten point scale here, because a single number hides the tradeoff that actually decides your choice.
- Claim we tested something we did not test.
- Hide who is writing. Where the publisher has a stake in the outcome, the guide says so at the top, not in a footnote.
- Sell placement. No third party pays to appear here or to rank higher.
- Repeat one vendor’s estimate of a rival’s pricing as fact. Where a vendor publishes no number, we say so.
- Leave a stale price standing. If the pricing in a guide is out of date, that is a bug, and the updated date tells you how likely it is.
Where we are not neutral
The publisher works at Chatbase, which competes in the AI customer support category this site also covers. Guides touching that category are arguments, not surveys, and they carry a disclosure above the verdict. The editorial standards page sets out what we still hold ourselves to inside that conflict.
Corrections
If something here is wrong, tell us at hello@softwareguides.reviews. Corrections are made in place and the updated date changes with them.
Coverage
softwareguides.reviews covers 22 sections and 198 topic clusters. Guides are published against those clusters rather than chasing whatever is trending that week.
